Negotiating is a part of day-to-day activity and not only of a work situation. This programme will show you which strategies and negotitation tactics exist and you will learn skills needed to negotiate some better conditions. You will develop communication skills, which are needed for negotiation and you will learn how to use these skills in practise.
Negotiating Skills
Programme Objectives
- To improve negotiated conditions with customers (contracts and cooperation conditions).
- To get knowledge and skills needed in single phases of negotiation process.
- To develop communication skills needed for critical situations managing.
- To learn interpret and use different negotiation strategies and tactics.
Programme attendants
- Sales Representatives
- Managers
- Sales Promotions
Why to join?
Subsequently after passing the programme there is a visible change in negotiation skills and negotiated conditions. You will eliminate the number of conflicts and you will learn to solve them with a constructive way. You will increase profitability in customers work (internal/external). The training is built on video-feedback, on an interactive training, on some very interesting and exacting situations. It is a part of advanced development for most of organization positions.
Proč se tohoto programu zúčastnit?
Programme Content
The program is divided into two parts. Each part has two days.
1. Part Content
- Negotiation introduction
- Negotiation process phases
- Tactics in negotiation
- Individual plan of implementation
2. Part Content
- Experience presentation from the 1st part into use
- Fiscal conditions negotitation
- Communication and complicated situations while negotiating
- Team negotiation
- Negotiating with Top Managers
- An individual plan of implementation
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